Privacy Policy

1. Introduction

Great Rock Renovations (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Data

We may collect personal information that you provide to us, including but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Service inquiry details
• Project information

Usage Data

We may automatically collect certain information when you visit our website, including:

• IP address
• Browser type and version
• Pages visited
• Time and date of visit
• Time spent on pages
• Device information

3. SMS/Text Messaging Terms

By providing your phone number and opting in to receive SMS messages, you consent to receive automated marketing and informational text messages from Great Rock Renovations. Message frequency varies. Message and data rates may apply.

• To opt-out, reply STOP to any message
• For help, reply HELP to any message
• Carriers are not liable for delayed or undelivered messages
• We will never sell or share your phone number with third parties for marketing purposes

4. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process your service requests and inquiries
• Send you project updates and appointment reminders
• Send promotional communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or illegal activity

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist in our operations (under confidentiality agreements)
• In connection with a business transfer or merger

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent at any time

8. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (which we do not do).

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: